Automated Lead Follow-Up Software
Every Lead Gets Followed Up. Every Time. Automatically.
ShiFt's follow-up engine contacts every lead across SMS, email, and voicemail — and keeps going until they respond, book, or say stop. No lead falls through the cracks because you got busy.
Free · 2 minutes · no email needed
Most contractors give up after 1–2 follow-up attempts.
Most conversions happen on attempts 5–8.
Why Leads Go Cold (It's Not Your Fault)
You paid for the lead. You called once. They didn't pick up. Then you got slammed with three jobs, a supplier issue, and a crew problem — and that lead sat in your phone for a week. By then they booked someone else. This happens to every contractor. The fix is not trying harder — it's a system that follows up for you, every time, without thinking about it.
The average home-service buyer contacts 3 contractors. The first to respond consistently wins.
How ShiFt's Follow-Up Engine Works
Instant First Contact
The moment a lead comes in — form, call, text, chat — ShiFt sends a personalised first response within 60 seconds. Most contractors take 2+ hours. That gap is where jobs are won.
Multi-Channel Sequences
If the buyer doesn't respond immediately, ShiFt runs a sequence across SMS, email, and voicemail drop — spaced intelligently, not spammy. The sequence continues until they reply or opt out.
Qualification During Follow-Up
ShiFt isn't just sending reminders. Every touchpoint is a qualifying conversation: what's the job, what's the urgency, what's the location, what's the budget range. By the time they book, you know the job.
Automatic Booking When They're Ready
When the buyer is ready to move forward, ShiFt books them directly on your calendar — no back-and-forth, no phone tag, no manual entry. You see a booked appointment.
What a Follow-Up Sequence Actually Looks Like
"Hi [Name], this is ShiFt for [Business]. Thanks for reaching out — quick question about your job..."
"Following up on your enquiry — here's what we can do for you..."
"Still interested in getting a quote? Happy to find a time that works..."
Personalised voicemail drop — job type and location included
"Last follow-up — want me to close this out or find a time to connect?"
Sequence closes, lead tagged for 30-day re-engagement
Sequences are configured per trade and buyer type. Urgency profiles adjust timing automatically.
Lead Qualification Automation — Not Just Chasing
Most follow-up tools just send texts. ShiFt holds a qualifying conversation — capturing the information you'd normally have to ask yourself on the phone.
- Intent
- Urgency
- Scope
- Fit
- Routing
AI Appointment-Setting Built In
Qualified leads book directly on your calendar. No phone tag. No back-and-forth. ShiFt checks your availability, offers times, confirms the booking, and sends reminders — all automatically. Your calendar fills while you're on a job.
Contractors using ShiFt's booking module report waking up to new jobs booked overnight within the first week.
Works Across Every Trade
Roofing
Captures storm leads before they call competitor number two
HVAC
Emergency-urgency sequences for seasonal breakdown calls
Plumbing
24/7 follow-up for after-hours leak and burst-pipe enquiries
Electrical
Qualification captures permit scope before the first callback
Common questions about automated lead follow-up
Never Let Another Lead Go Cold
See how many leads you're losing right now — and what a follow-up system built for your business would change.