Revenue Leak Repair Plan
Turn a prioritized leak into an accountable, verifiable repair. One plan entry per leak: the link it sits in, the evidence, the baseline, the estimated economic impact, the root-cause hypothesis, the selected repair…
Loop Step
Repair
Purpose
Turn a prioritized leak into an accountable, verifiable repair. One plan entry per leak: the link it sits in, the evidence, the baseline, the estimated economic impact, the root-cause hypothesis, the selected repair and the resource/playbook that carries it, the owner (and backup), the dates, the single KPI and target that will prove or disprove closure, the QA requirement, the verification date, the measured result, the status, and the next action. The plan is the bridge between installing a repair and verifying it.
Governing Rule
Installing a workflow completes implementation, NOT closure. A plan entry is not 'closed' until its verification metric is re-measured (RLR-42) and passes the Closure test (RLR-45 / Manual Step K). The status vocabulary enforces this distinction: a repair can be IN PROGRESS or even QA-passed and still not be CLOSED.
Works Across All Six Links
- Note
- Validated Phase 2H. One plan entry can describe a leak in any of the six links; the link field and the resource/playbook field carry the routing. The plan does not assume a link-specific schema.
Entry Status Vocabulary
IDENTIFIED
- Id
- identified
- Meaning
- Leak named and attributed to a link from a diagnostic or audit finding; not yet evidenced or scoped.
VALIDATING
- Id
- validating
- Meaning
- Confirming the leak is real with link-audit evidence and a recorded baseline before committing a repair. Insufficient evidence stays here (never forced forward).
PLANNED
- Id
- planned
- Meaning
- Repair selected and scoped against the audited defect; owner, target KPI, and verification method assigned; not yet installed.
IN PROGRESS
- Id
- in_progress
- Meaning
- Repair being installed/configured. Replaces and subsumes the prior 'implemented (unverified)' pre-QA state.
QA
- Id
- qa
- Meaning
- Repair installed; running the QA Test Script (RLR-41). Happy path alone does not pass QA.
VERIFYING
- Id
- verifying
- Meaning
- QA passed; re-measurement window open (RLR-42, 14/30-day). NOT closed — this is the prior 'implemented (unverified)' post-QA state.
CLOSED
- Id
- closed
- Meaning
- Re-measurement passed the Closure test (RLR-45) against baseline and held across the window. Only now may recovered contribution be recorded (RLR-44).
MONITORING
- Id
- monitoring
- Meaning
- Closed or improved and being watched for regression over a longer horizon; a re-open is possible if the metric drifts back.
BLOCKED
- Id
- blocked
- Meaning
- Cannot progress (dependency, access, data, or resourcing). Recorded explicitly rather than silently stalling.
Reopen Handling
- Policy
- If re-measurement fails the Closure test or a MONITORING entry regresses, the entry is REOPENED — returned to VALIDATING/PLANNED via the Priority Matrix (RLR-06). Reopened entries are never silently deleted, and their prior result is retained for the audit trail.
- Reopened From
- verifying; monitoring; closed
Legacy Status Mapping
- Note
- The prior 1.0.0-draft four-state vocabulary maps forward so earlier references remain valid.
- Planned
- planned
- Implemented unverified pre QA
- in_progress
- Implemented unverified post QA
- verifying
- Verified closed
- closed
- Reopened
- handled by reopenHandling (returns to validating/planned)
Entry Schema
- Note
- One row per leak. Every column is required unless marked optional; blanks are recorded as UNKNOWN, never guessed.
Rules
- One leak, one repair, one measurable metric per entry. Do not batch unrelated repairs into a single entry or change window, or you cannot attribute the result.
- The verification KPI MUST equal the baseline metric measured by the same method (per RLR-35) over a comparable window.
- Estimated economic impact is a modeled figure (from the Calculator, RLR-05) and is labeled an estimate — it is never recorded as measured recovered revenue.
- An entry cannot move to CLOSED unless its QA requirement passed (RLR-41) AND the re-measurement passed the Closure test (RLR-45).
- Recovered contribution is recorded on the Recovered Revenue Tracker (RLR-44) only for entries at CLOSED.
- Insufficient evidence stays at VALIDATING with a measurement plan; it is never forced to PLANNED or CLOSED.
- Reopened entries return to the Priority Matrix; they are never silently deleted.
Entries
- Note
- Blank instrument. No fabricated repairs, dates, owners, or recovered figures are pre-filled; the user creates one entry per prioritized leak.
Linked Instruments
- Prioritize From
- RLR-06 Revenue Leak Priority Matrix
- Quantify With
- RLR-05 Revenue Leak Calculator (estimated economic impact only)
- Define Metrics With
- RLR-35 Revenue Chain KPI Dictionary
- Implement With
- RLR-40 Workflow Implementation Checklist
- Qa With
- RLR-41 Revenue Chain QA Test Script
- Re Measure With
- RLR-42 14/30-Day Revenue Leak Re-Diagnostic
- Compare With
- RLR-43 Before/After Revenue Chain Scorecard
- Record Recovery With
- RLR-44 Recovered Revenue Tracker
- Close With
- RLR-45 Revenue Leak Closure Checklist
Compliance Guardrail
The plan stores only the operational and outcome data a repair requires, under the business's approved privacy, retention, and consent policy. It does not instruct any action that bypasses opt-out, suppression, provider, or consent controls; jurisdiction- and industry-specific rules are applied by the operator.
How to implement
Install the change exactly as the playbook describes; log it on the Repair Plan.
How to verify
Installing a workflow is implementation, not closure. QA the repair before you trust it.
Related in this link
Rather not do this part yourself?
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ShiFt RevenueOS
ShiFt installs and operates the full Revenue Chain system for you — ConvertOS included.
See RevenueOS