Lead Source Scorecard & Budget Decision Matrix
Convert the source-level Revenue Chain performance from the Lead Source Quality Audit (RLR-07) into a defensible management action for each source: Scale, Maintain, Repair, Reduce, Stop, or Insufficient Evidence.
Link
1
Link Name
Demand + Source
Playbook
Demand + Source Playbook
Loop Step
Prioritize
Role
template
Purpose
Convert the source-level Revenue Chain performance from the Lead Source Quality Audit (RLR-07) into a defensible management action for each source: Scale, Maintain, Repair, Reduce, Stop, or Insufficient Evidence.
Input Resource
- Resource Id
- RLR-07
- Title
- Lead Source Quality Audit™
Decision States
Scale
- Id
- SCALE
- Meaning
- Source produces profitable clients with acceptable CAC and trustworthy attribution; more budget should return more profit.
- Typical Signals
- Low CAC relative to revenue/gross profit per lead; healthy chain end-to-end; attribution confidence High; adequate sample
Maintain
- Id
- MAINTAIN
- Meaning
- Source is economically sound but not clearly scalable right now; keep funding at current level and watch.
- Typical Signals
- Positive unit economics; stable rates; no strong evidence more spend scales linearly
Repair
- Id
- REPAIR
- Meaning
- The source produces good-fit leads, but response, qualification, follow-up, booking, or attribution is losing them. Fix the downstream link before touching budget.
- Typical Signals
- Healthy lead-to-qualified rate; collapse at appointment/show/close; or Low attribution confidence
- Critical
- true
Reduce
- Id
- REDUCE
- Meaning
- Source has some value but weak economics at current spend; lower budget and reallocate, do not necessarily eliminate.
- Typical Signals
- Marginal CAC; declining or thin downstream quality that is genuinely source-driven; adequate sample
Stop
- Id
- STOP
- Meaning
- Source reliably produces uneconomic outcomes that are attributable to the source itself, with enough evidence to be confident.
- Typical Signals
- Poor lead-to-qualified AND poor economics; not explained by a downstream leak; attribution confidence sufficient; adequate sample
Insufficient Evidence
- Id
- INSUFFICIENT_EVIDENCE
- Meaning
- You cannot responsibly decide yet. Keep measuring and/or fix tracking first.
- Typical Signals
- Sample-size warning on deciding rates; attribution confidence Low; material Unknowns in the chain
Anti Auto Stop
- Rule
- The Matrix must NOT automatically recommend STOP solely because of any one of the following.
- Prohibited Sole Reasons
- high CPL; low lead volume; a single weak downstream metric; small sample size
- Why
- Each of these can coexist with strong economics or be caused by a downstream conversion problem. STOP requires source-attributable poor economics with sufficient evidence.
Decision Inputs
- downstream quality (lead-to-qualified and beyond)
- booked appointments
- shows
- retained clients
- revenue
- gross profit
- CAC
- attribution confidence
- operational leakage downstream (is a conversion link losing this source's good leads?)
- sample size
Source Vs Conversion Problem
- Principle
- Before any Reduce/Stop, decide whether you are looking at a SOURCE PROBLEM or a CONVERSION SYSTEM PROBLEM. This distinction is central to the Revenue Chain methodology.
- Decision Tree
- Q1. Is lead-to-qualified rate healthy for this source? If NO -> likely SOURCE PROBLEM -> candidate for REDUCE/STOP (subject to evidence).; Q2. If YES (good-fit leads) but the chain collapses at appointment/show/close -> CONVERSION SYSTEM PROBLEM -> REPAIR the downstream link (Link 2/3/4/5). Do not REDUCE/STOP the source.; Q3. If outcomes are largely Unknown or attribution confidence is Low -> INSUFFICIENT EVIDENCE -> fix tracking (RLR-09) and re-measure before deciding.; Q4. If economics are strong and attribution is trustworthy with adequate sample -> SCALE or MAINTAIN.
Decision Logic
- Note
- Apply in order. Reuses the Kit's evidence-gated approach; introduces no opaque scoring formula. Evidence is a gate, not a tiebreaker.
- Steps
- 1. Evidence gate: if attribution confidence is Low or a sample-size warning is set on the deciding rates, output INSUFFICIENT EVIDENCE and stop.; 2. Conversion check: if lead-to-qualified is healthy but the chain collapses downstream, output REPAIR and name the suspected downstream link. Do not REDUCE/STOP.; 3. Economics check: with adequate evidence and no downstream cause, judge source-attributable economics (CAC vs revenue/gross-profit per lead).; 4. If economics strong and scalable -> SCALE; if strong but not clearly scalable -> MAINTAIN.; 5. If economics marginal and source-driven -> REDUCE.; 6. If economics poor, source-attributable, and evidence sufficient -> STOP.; 7. Never reach STOP via CPL, low volume, one weak metric, or small sample alone (see antiAutoStop).
Scorecard
- Note
- Manager-ready row per source. Fill from RLR-07. Confidence and Primary Leak carry forward so the recommendation is explainable.
How To Use
- 1. Import each source row from the completed Lead Source Quality Audit (RLR-07).
- 2. Run the decision logic top to bottom; the first rule that fires sets the action.
- 3. For REPAIR rows, record the suspected downstream link and open the matching Playbook — the budget stays put until the downstream leak is fixed and re-measured.
- 4. For INSUFFICIENT EVIDENCE rows, record the measurement or tracking action (RLR-09) and a Next Review Date.
- 5. Only SCALE/REDUCE/STOP move budget, and only when evidence is sufficient and the cause is source-attributable.
- 6. Log every action, reason, and review date on the Revenue Leak Repair Plan (RLR-39). A budget change is implemented, not verified, until the next review confirms the economics moved.
Missing Data Rules
- A row missing revenue/CAC or with Low attribution confidence defaults to INSUFFICIENT EVIDENCE, never STOP.
- Unknown is never treated as poor performance.
- Do not aggregate several small sources into one row to escape a sample-size warning.
Guardrails
- No fabricated benchmark thresholds; compare to the business's own history and cross-source economics, and state the basis.
- No invented client results or unsupported revenue claims.
- STOP is a high-evidence decision; when in doubt, REDUCE or keep measuring.
- The Matrix must never let a CPL number, alone, end a source.
Remeasure
REPAIR, REDUCE, and INSUFFICIENT EVIDENCE rows must be re-measured on the Next Review Date over a comparable window before the action is treated as verified. Reallocating substantial budget on insufficient evidence is prohibited.
How to implement
Rank by economic impact and effort; pick one leak to repair first.
How to verify
Confirm the chosen leak has evidence and a baseline before committing a repair.
Related in this link
Rather not do this part yourself?
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ShiFt RevenueOS
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See RevenueOS